FAQs

When will my order be dispatched?
We aim to dispatch all orders within 48 hours. You will receive an order confirmation email and dispatch notification.

How is my order packaged?
It is securely packaged in a bubble-wrap envelope and will easily fit through your letter box. You don't need to be home to receive delivery.

What if I am not happy with my order?
Please contact us and we will rectify the situation immediately.

Can you accommodate special requests?
We are happy to work with you to create something special. Please contact us via our support page or by email (help@kent-made.co.uk) and we will endeavour to provide you with your perfect gift.

Is my transaction safe and secure?
Yes. We don't see or store any of your payment information. This is secured by a third party payment processor.

Do you ship internationally?
Yes, we ship Worldwide for £1.99.

How do I attach my bedroom sign to the wall?
We provide 2 small Command Strips for all wall hanging products such as Bedroom signs and Arrows. They are easy to use and easy to remove. No glue or screws necessary.